Providing healthcare to veterans living in rural areas means VA has to be creative. Telehealth is the obvious choice, but what the agency is doing with it is changing everything.
VA is unique because it enrolls veterans for care in areas where there aren’t medical facilities. VA Video Connect app mitigates this problem and lets veterans connect with their healthcare team through any mobile or web-based device. In some areas, broadband internet access is either too expensive or just unavailable. The solution is to find a centrally located place and build a virtual living room.