May 2023 marks 20 years since the launch of the VA Telehealth Services program office. That’s 20 years of connecting Veterans to VA care from the comfort and convenience of their homes … 20 years of innovating new technologies … and 20 years of collecting countless stories about a program that was started by then-VA Under Secretary Robert Roswell in 2003.
“We’ve grown to be the No. 1 provider of telehealth in the United States and one of the largest providers of it in the entire world,” said Rita Kobb, VA Telehealth Training Lead. “People look to us, from outside the agency, as an expert and as somebody to model their programs after.”