Offering Veterans VA Care Closer to Home
ATLAS (Accessing Telehealth through Local Area Stations) is part of VA’s Anywhere to Anywhere telehealth initiative, which sets out to better serve the nearly 9 million Veterans who receive care through VA – no matter where they are.
ATLAS has teamed up with public and private organizations to enhance underserved Veterans’ access to VA health care by offering them convenient locations to receive VA care closer to home. This new option reduces obstacles such as long travel times to appointments and poor internet connectivity at home.
VA Video Appointments at ATLAS Sites
The organizations that collaborate with ATLAS provide Veterans with comfortable, private spaces to have video appointments with VA providers. ATLAS sites are currently located at select Walmart stores, American Legion posts, and Veterans of Foreign Wars (VFW) Posts.
Clinical Services Offered at ATLAS Sites
- The local VA facility that is associated with the ATLAS site determines which clinical services the site offers.
- ATLAS sites offer health care services that do not require hands-on exams. No assisted physical exams are currently available at ATLAS sites.
- Clinical services offered at ATLAS sites may include primary care, mental health counseling, clinical pharmacy, nutrition services, social work, and more.
What Will an ATLAS Appointment Be Like?
At ATLAS sites, Veterans meet with VA providers through VA Video Connect, VA’s secure videoconferencing software. There is no copay for VA Video Connect appointments, whether at an ATLAS site or otherwise. VA providers may prescribe most medications for Veterans during appointments at ATLAS sites.
Are There VA Staff Members Based at ATLAS Sites?
No. There are no VA employees based at ATLAS sites, but there is an attendant on-site who will provide Veterans with information, assist them with getting started, troubleshoot any technical issues, and clean the space between appointments. The attendant will not be present once the appointment begins nor have access to Veterans’ medical information.
For a Veteran to attend an appointment at an ATLAS site, the site must be associated with the VA Medical Center in which the Veteran is enrolled for care. Family members who receive care through VA can visit ATLAS sites for select VA appointments.
Interested in collaborating with ATLAS? Please contact: ATLAS@va.gov