Office of Connected Care

Veterans

Read this What's New article to learn about Connected Care virtual technologies that could help keep you safe from COVID-19.

VA is expanding the reach of its health care system through a growing number of digital health technologies. If you’re a Veteran receiving VA health care, you can communicate with your care team, track your health information and access your VA health records from your computer, cell phone or tablet.

Current Connected Care technologies available for Veterans include:

VA Telehealth Services
My HealtheVet
VA App Store

Learn more about how these technologies can help you by clicking on the tabs above.

VA Telehealth Services

VA Telehealth Services uses telehealth technologies to improve your access to care by changing the location where health care services are routinely provided. With VA Telehealth Services, you can receive the right care when you need it, from your own home or local community.

VA employs telehealth in two different ways:

Synchronous Real-Time Telehealth provides real-time videoconferencing between VA care teams and their patients.

Asynchronous or Store-and-Forward Telehealth allows clinicians to share imaging information with other specialists for help in diagnosis and care or for remote monitoring of patients with chronic conditions.

VA Telehealth Services is also working to allow Veterans to access telehealth technologies from their homes, taking advantage of new, secure technologies as they become available.

Learn more about how VA Telehealth Services can help you, or for specific information about telehealth services available in your area, contact your local VA facility.

Telehealth

My HealtheVet

With My HealtheVet, you can refill and track VA prescriptions, send Secure Messages to your VA care team, request appointments, download your personal health record and access other tools and resources to help you stay healthy. For your security, some My HealtheVet features require a Premium account, which requires a one-time authentication process.

Visit My HealtheVet.

Learn more about how My HealtheVet can help you:

Health Record Access

With My HealtheVet, you can view your VA health records online to easily track and manage your information and participate in your own care.

Chief Warrant Officer 2 Dan T. Alston, who retired from the US Army after nearly 13 years of military service, is now both a My HealtheVet user and a twice-weekly My HealtheVet volunteer at Durham VA Medical Center.

My HealtheVet allows Alston, who has multiple sclerosis, to access his VA health records online for easier information tracking, and to more conveniently communicate with his doctor in Richmond, VA from his home in North Carolina.

“I really do like using the My HealtheVet website. I take advantage of the fact that I can communicate with my entire health team,” said Alston.

Prescription Tracking

For years, My HealtheVet has allowed you to refill your VA prescriptions online. Now, with the Prescription Tracker tool, you can track the delivery of your VA prescription refills any time, so that you can easily and conveniently find out when to expect your prescriptions.

The VA Prescription Tracker, which launched last year, began with an idea proposed by Kenneth Siehr, National Director, VA Consolidated Mail Out Pharmacy (CMOP) Program. “Our nation’s Veterans deserve a first-class pharmacy and customer service as a part of the exceptional health care available from VA,” said Siehr. “Online prescription tracking on My HealtheVet delivers on that commitment.“

My HealtheVet

VA App Store

The VA App Store is your one-stop shop for VA mobile apps. Manage your health, save time and communicate with your VA care team at your convenience through your phone or other mobile device. You can also access all app information and training materials necessary to start using VA Apps. Learn more and download the apps by visiting the VA App Store.

Learn more about how VA mobile apps are helping Veterans:

Move!

On the Move with MOVE! Coach

Have you heard of MOVE!, VA’s national Weight Management Program? Since MOVE! started in 2006, over 600,000 Veterans have enrolled in an effort to lose weight, keep it off and improve their health. Now you can use the MOVE! Coach App to help you swing back into a healthy routine.

Vietnam War Era Army Veteran Warren Pennington from Shreveport, LA found success with the MOVE! Coach App. “Once I found out about MOVE! Coach, I was all about it!” said Pennington. “It allowed me to stay at home to lose weight, but still talk to my clinician which was very helpful. When I started MOVE! Coach, I got serious about wanting to lose weight and maintain it.”

Jerry Phillips was one of the first Veterans to use MOVE! Coach and has since lost 68 pounds. He is happy about how the program helped him improve his overall health, and not just lose weight.

“I was not overly active before using the app, but now I have to move and do something each day,” he said. “After starting MOVE! Coach, I went to work as a stock guy. The job keeps me incredibly physically active.” He also stays active through other activities like yard work and house renovations. “Now that I’ve lost so much weight, it’s much easier to do,” he said.

MOVE! Coach is available for iPhones and iPads at the VA App Store.

Summary of Care App

Summary of Care App – Your Health Record On the Go

VA is in the final stages of developing the first mobile app that will give you on-the-go access to your VA Electronic Health Record. One of the first apps that will be launched is Summary of Care, which will allow you to view your medication, allergies, lab results and more from any mobile device.

Marine Corp Veteran and VA employee Brian Olinger has been involved in the development and field-testing of the apps, and has found that the apps make it easier to track his health data, communicate with members of his care team, both inside and outside of VA.

When Brian was diagnosed with a torn anterior cruciate ligament (ACL) by his VA provider and chose to have surgery outside VA, VA mobile apps helped him more easily share information from his VA health records with his private specialist.

Summary of Care is coming soon to the VA App Store.

“[Summary of Care] allows me to view my next appointment and see my medications, while providing me information I need to make decisions on my care prior to my next appointment,” says Olinger. “It is really a snapshot of my entire VA record.”